Leadership that keeps things practical
Nkosazana Chauke leads Hair Fair with a clear focus on quality, service and straight talking advice. Based in Umhlanga, she keeps the business close to what clients need in Durban and beyond, from private consultations to couriered orders going out across South Africa. Her approach is simple: good product knowledge, careful service, and no pressure.
Nkosazana makes sure the team works with the realities of local life too, including humid coastal weather, busy school runs and last-minute event bookings. She understands that clients want hair that looks right, holds its shape and is easy to manage.
The front-of-house team who listen first
Bonolo Ngwenya, our Store Manager, keeps the Umhlanga boutique running smoothly and makes sure every visitor is welcomed properly. He handles day-to-day flow, keeps appointments on track and helps clients feel at ease when they come in for fittings or collections.
Tariro Ncube, our Customer Care Lead, is the steady voice clients rely on when they need clear guidance on products, bookings or aftercare. She follows through carefully and makes sure enquiries from Durban North to Ballito are handled with attention. Her style is patient, direct, and reassuring even when a client is unsure what to choose.
- Walk-in support at the Umhlanga Boutique
- Help with bookings for private and virtual consultations
- Friendly follow-up for couriered orders and aftercare
Specialists for fit, finish and comfort
Zanele Govender, our Wig Fitting Specialist, works with cap size adjustment, secure placement and a natural-looking finish. She understands that a good wig should sit comfortably, suit your face shape and feel stable through a full day at work or an event. Her fitting sessions are detailed, practical and focused on comfort.
Dhivana Lutchman, Senior Hair Consultant, guides clients through lace customising, colour matching, wig styling and clip-in install work. She has a sharp eye for balance and shade, and she knows how important it is to match texture and tone properly, especially for clients who want a polished result without fuss.
- Lace front wig fitting and customising
- Clip-in, tape-in and ponytail fitting support
- Wig refresh and styling for everyday wear or events
Operations that keep orders moving
Ntando Ngwenya, our Operations Coordinator, manages the back end of the business so orders, stock and bookings stay organised. From courier dispatch to stock checks, he keeps the practical side moving with care. That matters when a client in Westville, Hillcrest or Amanzimtoti needs their order handled properly and on time.
He also helps the team plan around load-shedding, transport timing and busy retail periods, which makes a real difference when supply has to stay steady. Ntando is calm under pressure and pays attention to the small details that stop problems later.
Care, content and client education
Shalini Maharaj, our Content and Education Editor, helps turn product knowledge into clear guidance clients can use. She supports the team by keeping care notes, styling advice and fitting information easy to follow, so clients know how to maintain their hair pieces after leaving the boutique.
Shalini also helps shape the way we explain choices for different lifestyles, whether someone wants a quick install for an event, a full wig solution, or something light for regular wear. Her work helps clients make informed decisions without feeling rushed or confused.
Meet Durban’s hair fitting specialists
Our team works across Umhlanga, Durban North, La Lucia, Ballito, Westville, Hillcrest, Phoenix and Amanzimtoti, with couriered orders sent nationwide. Whether you visit us for a private consultation or book virtually, you deal with people who understand both the product and the person wearing it.
We know hair choices can feel personal. That is why the team takes time with colour matching, fit checks and styling advice, and why clients often return when they need help for a wedding, job interview, holiday or everyday wear. If you are not sure where to begin, we will help you sort it out properly.
- Private consultation in store or online
- Support for event hair bookings and regular wear
- Practical advice for humid coastal conditions and daily upkeep